
I'm proactively working to change the culture in the City's 10 Long-Term Care (LTC) Homes. During 2018, our motion, now known as CareTO, was unanimously adopted by Council to take the first steps toward transforming the level of care delivered in our LTC homes. Through implementing emotion-centred models such as the Butterfly and Greenhouse Project approaches, staff will be able to focus on the emotional well-being of residents with dementia, and all seniors, in their care. This new approach fundamentally increases the attention and support that its residents are given by ensuring the hours of care each resident receives daily, increases from 2.75 to 3.25 hours, has a renewed focus on training to ensure staff have the skills to provide culturally responsive emotion-centered care and creates more home-like environments.


